Privacy Policy (GDPR)
1. Collection of Personal Data
We collect the following information when you use our site:
- Name, first name
- E-mail address
- Shipping and billing address
- Phone number
- Payment information (secured by our service providers)
This data is necessary to process your orders, manage your customer account and send you personalized offers.
2. Use of Data
Your information is used to:
Order processing and delivery
Sending promotional emails and newsletters (with consent)
Improving user experience and customer service
Securing transactions
3. Sharing of Data
We do not sell your data. It may be shared with third parties only for:
Delivery (carriers)
Secure payments (Shopify Payments, PayPal, Stripe…)
Email campaigns (Mailchimp, Klaviyo, etc.)
4. Data Security
We take every precaution to protect your information through Shopify security protocols.
5. Your Rights (GDPR)
In accordance with the GDPR , you have the right to:
✔ Access, modify or delete your data
✔ Withdraw your consent at any time
✔ Request the portability of your data
📩 To exercise your rights, contact us at contact@luminesce.fr